Stripe Limitations

Learn more about Stripe's limitations

While Stripe is a popular payment platform with many benefits, there are also some limitations that users should be aware of. Here are some of the main limitations of Stripe:

Stripe's Chargeback Policy

Stripe has a strict chargeback policy, which can be a disadvantage for some businesses. If a customer disputes a transaction and requests a chargeback, Stripe may hold the funds until the dispute is resolved, which can result in delayed payment to the seller.

Limited Customer Service

While Stripe offers a variety of support channels, including email, chat, and phone support, some users have reported that the customer service can be slow or unresponsive at times. Additionally, Stripe does not offer 24/7 customer support.

Stripe Account Holds

Stripe may place a hold on a user's account if it suspects fraudulent activity or if the user violates the terms of service. This can result in delayed payments and can be frustrating for users who rely on the platform for their business.

Stripe Transaction Fees

While Stripe's transaction fees are reasonable compared to some other payment platforms, they can add up quickly for businesses with high transaction volumes. Additionally, Stripe charges additional fees for some features and services, such as chargeback protection and custom reporting.

Stripe's Restricted Industries

Stripe has restrictions on certain industries and businesses, including adult content, gambling, and certain types of high-risk businesses. This can be a disadvantage for users in these industries who may need to seek out alternative payment platforms.

Stripe's Payment Processing Time

Stripe payments typically take 2-7 business days to process, depending on the country and payment method involved. This can be a disadvantage for businesses that require immediate payment to fulfill orders or provide services.

Despite these limitations, Stripe remains a popular payment platform for many businesses due to its advanced features, ease of use, and flexible payment options. However, it is important for users to carefully consider these limitations when choosing a payment platform and to choose the platform that best suits their needs.