BigCommerce Fees Overview
BigCommerce is a fully hosted eCommerce platform that provides a comprehensive solution for online stores. Unlike open-source platforms like WooCommerce, it charges a flat monthly fee with additional costs for extensions, themes, and transaction-related services. Below is an extensive overview of all potential BigCommerce fees.
1. Subscription Plan Costs
BigCommerce charges a monthly subscription fee based on the chosen plan. Each plan has features and sales thresholds.
A. Standard Plans
Standard Plan
$39/month (billed annually) or $39.95/month (monthly).
Best for businesses with annual sales up to $50,000.
Plus Plan
$105/month (billed annually) or $105.95/month (monthly).
For businesses with annual sales up to $180,000.
Includes customer segmentation and abandoned cart saver.
Pro Plan
$399/month (billed annually) or $399.95/month (monthly).
For businesses with annual sales up to $400,000.
Adds advanced reporting and Google customer reviews.
Enterprise Plan
Custom pricing based on sales volume.
For businesses exceeding $400,000 in annual sales.
Includes priority support and advanced API features.
B. Sales Threshold Fees
If your sales exceed the plan’s limit, BigCommerce charges an upgrade or overage fee:
$150/month per additional $200,000 in sales.
2. Transaction Fees
BigCommerce does not charge additional transaction fees on top of those from payment gateways. However, gateway-specific fees apply:
A. Payment Gateway Fees
BigCommerce integrates with several payment gateways, including:
PayPal Powered by Braintree
Fees start at 2.59% + $0.49 per transaction.
Volume discounts available for Pro and Enterprise plans.
Other Gateways (Stripe, Square, etc.)
Standard rates: 2.9% + $0.30 per transaction (may vary by provider and country).
B. Multi-Currency Fees
Payment gateways may charge additional fees for multi-currency transactions:
Typically 1%–3% on top of the regular transaction fee.
3. Theme Costs
BigCommerce offers free and premium themes to customize your store.
A. Free Themes
Several modern, mobile-responsive themes are available at no cost.
B. Premium Themes
Cost Range: $150–$400.
Themes are one-time purchases and come with customization options.
4. App and Extension Costs
BigCommerce has a robust app marketplace with both free and paid extensions for added functionality.
A. Marketing and SEO Apps
Mailchimp Integration: Free.
Klaviyo: Free up to 250 contacts; $20–$1,700+/month for larger lists.
SEMRush Integration: $99/month and up.
B. Shipping Apps
ShipperHQ: $50–$300/month (based on features).
ShipStation: $9–$159/month.
C. Analytics and Reporting Apps
Google Analytics Integration: Free.
Third-Party Tools (e.g., Glew.io): $79–$299/month.
D. Custom Features
Paid apps for advanced capabilities, such as:
Subscription Services: $29–$199/month.
Product Personalization Tools: $50–$200/month.
5. Additional Services
BigCommerce offers optional add-ons and premium services for enterprise-grade functionality.
A. API and Developer Tools
Included in higher plans, but custom API integrations may require developer services: $50–$200/hour.
B. Migration Services
DIY Tools: Free.
Professional Migration Services: $1,500–$5,000+, depending on complexity.
C. Design and Customization
Third-party developers or agencies may charge for advanced design and functionality.
Rates: $1,000–$20,000+ per project.
6. Marketing and Advertising Costs
Marketing integrations and services to promote your BigCommerce store come with their own costs.
A. Email Marketing
BigCommerce Email Campaign Tools: Included in higher-tier plans.
Third-Party Platforms (e.g., Klaviyo, Mailchimp): $10–$1,000+/month, depending on list size.
B. Paid Advertising
Google Ads Integration: Free, but ad spend varies.
Facebook Ads Manager: Free, but ad budget required.
C. Loyalty Programs
LoyaltyLion or Smile.io Integration: $50–$500/month.
7. Operational Fees
Running a store involves logistical and operational costs, especially for shipping and taxes.
A. Shipping Costs
BigCommerce integrates with carriers like FedEx, USPS, and UPS for real-time rates.
Third-party shipping services (e.g., ShipStation): $9–$159/month.
B. Tax and Compliance
TaxJar Integration
$19–$99/month.
Avalara for Tax Compliance
$50–$1,000/month, depending on volume.
C. Inventory Management
Extensions for stock tracking and fulfillment may cost:
$50–$300/month (e.g., TradeGecko, Orderhive).
8. Security and Maintenance Costs
Security is critical for online stores, and BigCommerce provides some built-in solutions.
A. SSL Certificates
Standard SSL: Free with all plans.
Premium SSL: $80–$300/year for additional trust seals and warranties.
B. Data Backups
Included in BigCommerce hosting, but third-party services like Jetpack are optional: $7–$79/month.
9. Global Selling Costs
Selling internationally introduces additional fees for localization and cross-border taxes.
A. Currency Conversion
Payment gateway fees for currency conversion: 1%–3%.
B. Translation and Localization
Third-Party Plugins (e.g., Weglot): $19–$200/month.
C. Duties and Taxes
Plugins for calculating international shipping duties: $50–$200/year.
10. Miscellaneous Costs
A. Staging Environments
BigCommerce Sandbox Testing: Free for Enterprise plans, paid for lower tiers.
B. Developer Time
Custom coding for unique features: $50–$200/hour.
C. Analytics Enhancements
Advanced reporting tools may cost: $50–$300/month.
Summary of Typical Costs
While BigCommerce provides a robust all-in-one solution, additional fees can significantly increase costs depending on the store’s complexity.
Cost Category
Estimated Cost
Subscription Plans
$39–$399/month
Transaction Fees
Gateway-specific (2.9% + $0.30/transaction)
Themes
$0–$400
Apps and Extensions
$0–$300/month
Custom Development
$1,000–$20,000+
Marketing Tools
$10–$1,000+/month
Tax and Compliance Tools
$19–$1,000/month
Shipping and Fulfillment
$9–$300/month
Security and Backups
$7–$300/year
BigCommerce’s predictable pricing model for subscription plans is ideal for scaling businesses, but additional costs for themes, extensions, and marketing tools should be factored in.
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